To make a payment now, please click on the Make a Payment button. A new browser tab will open into our Nextbillpay portal.
You can make payments via credit cards, debit cards, or e-check/ACH, and you can also sign up for autopay through the Nexbillpay online payment portal. You can also make payments by phone (via automated IVR) at 866-583-1176. If you decide to use the online or pay-by-phone service, you will be charged a fee for payments made through the Nexbillpay payment processing service.
Nexbillpay Payment Processing Fees
Credit or Debit Card, online or automated IVR Pay by Phone
Payment of $250 or less: $2.75 flat rate processing fee
Payment of more than $250: 2.75% of payment amount processing fee
E-check/ACH
Payment of $5,000 or less: $2.00 flat rate processing fee
Direct Payment to the Co-op
You can also make your payment directly to the Co-op by check, as you did for your Burton Water Company payments. There are no processing fees from the Co-op for checks (or e-checks from your bank’s bill pay service) sent directly to the Co-op.
For payment by check, please make your check payable to Burton Water Co-op and write your account number on the check. Mail your check and payment stub to Burton Water Co-op, PO Box 1938, Vashon, WA 98070 or drop it off at the Burton Store.
Billing Questions?
Please contact Nick Simmons (operator@burtonwater.org or call 206-463-0005) for questions concerning billing amounts on your account. The Co-op does not have access to your credit/debit or bank account information. Contact Nexbillpay Support (800-639-2435 or click the Support button on the lower right corner of the Nexbillpay screen) for questions about payments made through the online bill-pay service or for help with the online bill-pay process or with autopay.